Redundancy payments helplines

Contact Acas (Advisory, Conciliation and Arbitration Service) for help and advice on dealing with redundancy.

Telephone: 0300 123 1100
Textphone: 18001 0300 123 1100
Monday to Friday, 8am to 6pm
Find out about call charges

If your employer is insolvent

Contact the Insolvency Service if your employer cannot pay your statutory redundancy payment because it’s insolvent.

The redundancy payments helpline is temporarily unavailable because of coronavirus (COVID-19). Email the Insolvency Service instead.