Product Safety Report: Variodyn One Voice Alarm System (2603-0279)
Product Safety Report for Variodyn One Voice Alarm System presenting a serious risk of injuries.
Summary
Product: Variodyn One Voice Alarm System
Hazard: The product presents a serious risk of injuries as, when activated, the alarm system may produce a sound that is too quiet.
Corrective action: The product has been withdrawn from the market. Affected customers have been informed of the safety risk and actions to take, including a firmware update.
Product information
| Type | Home Safety/Fire Prevention - Public Fire Alarms |
|---|---|
| Brand | Variodyn One |
| Country of Origin | China |
| Product Description | The VARIODYN ONE is a voice alarm system for buildings. The voice alarm system is used to inform people via loudspeakers – in everyday situations (e.g. announcements) and in emergencies (e.g. evacuation instructions in the event of a fire). It is used in large, publicly accessible buildings (e.g. shopping centres, schools, hotels, so-called “projects”). It is only sold to specialist installers and distributors, not to private households. |
| Product Report and Image |
Affected Part Numbers
| Part Numbers | Description |
|---|---|
| 585000 | INC w/o any optional modules |
| 585000.21 | INC w/ DAL Module 8 DAL ports & 12 GPIOs |
| 585000.22 | INC w/ DANTE Module 8X8 & 12 GPIOs |
| 585000.23 | INC w/ Aud In/ Out Module & 12 GPIOs |
| 585000.31 | INC-D G2 with 8 DAL ports & 14 GPIOs |
| 585000.32 | INC-DANTE G2 w/ 8x8 DANTE & 14 GPIOs |
| 585000.33 | INC-A G2 w/ 6 x audio IN/OUT & 14 GPIOs |
Hazard
The product presents a serious risk of injuries because, if an emergency were to occur, there is a risk the system may produce a sound that is too quiet. The INC has a preset alarm volume, however in some firmware versions, there is a defect that can cause an individual volume setting to apply to the entire system. If the alarm is not heard or heard too late by people in the building, they may be delayed in getting to safety and may be at risk of receiving injuries.
The product does not meet the requirements of Regulation (EC) 305/2011.
Corrective action
The product has been withdrawn from the market. Affected customers have been informed of the safety risk and actions to take, including a firmware update.
Additional information
PSD notification number: 2603-0279
Notified by: Local Authority Trading Standards