Product Safety Report: Shoulder and Neck Massager, JBY-820 (2601-0318)

Product Safety Report for Shoulder and Neck Massager, JBY-820 presenting a high risk of fire.

• From: Office for Product Safety and Standards
• Published: 30 January 2026

• Alert type: Product safety report
• Risk level: High
• Product category: Electrical appliances and equipment
• Measure type: Import rejected at border
• Recall/alert date: 30 January 2026

Summary

Product: Shoulder and Neck Massager, JBY-820

Hazard: The product presents a high risk of fire because the plug pins do not meet the dimensional requirements of BS 1363.

Corrective action: The import has been rejected at the border.

Product information

Type	Electrical appliances and equipment - Body Massage/Toning - Replacement Parts
Model	JBY-820
Product carton identifiers	IC950351251009659, 921555291796, 950351-T50, 9023901
Country of Origin	China
Product Description	Electric shoulder and neck massaging tool with attached wall plug.
Product Report and Image	Link to Product Image and PDF

Hazard

The product presents a high risk of fire because the plug pins do not meet the dimensional requirements of BS 1363. As a result, the plug may not fit securely into a socket, leading to overheating and fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets (Safety) Regulations 1994.

Corrective action

The import has been rejected at the border.

Additional information

PSD notification number: 2601-0318

Notified by: Local Authority Trading Standards

Published 30 January 2026