Product Safety Report: Morco Gas Water Heaters: Primo (MP) / EUP (2310-0010)

Product Safety Report for Morco Gas Water Heaters: Primo (MP) / EUP presenting a serious risk of fire.

Summary

Product: Morco Gas Water Heaters: Primo (MP) / EUP

Hazard: The product presents a serious of fire as there is a risk of gas leaking which, if ignited, may set fire to flammable components on the front of the gas water heater.

Corrective action: Anyone that smells gas, including owners and consumers concerned that their product poses a risk, should contact the National Gas emergency helpline on 0800 111 999 in England, Wales and Scotland, and 0800 002 001 in Northern Ireland.

Product information

Type Gas appliances and components – Gas Water Heater
Product identifiers Affected products are one of four models of open-flued water heaters: Primo 6 (MP6), Primo 11 (MP11), EUP6 and EUP11
Country of Origin Italy
Product description White domestic gas water heater
Product Report and Images Link to product image and PDF

Hazard

There is a risk of gas leaking which, if ignited, may set fire to flammable components on the front of the gas water heater.

Corrective action

If you have one of the listed models, you should contact Morco Products Ltd on telephone number 01482 325456 or via email at gaswaterheaters@morcoproducts.co.uk.

Anyone that smells gas, including owners and consumers concerned that their product poses a risk, should contact the National Gas emergency helpline on 0800 111 999 in England, Wales and Scotland, and 0800 002 001 in Northern Ireland.

Additional information

PSD case number: 2310-0010

Notified by: Local Authority Trading Standards.

Published 26 March 2024