Product Safety Report: John Lewis & Partners 2-Seater and 3-Seater Slider Sofas (2511-0089)

Product Safety Report for John Lewis & Partners 2-Seater and 3-Seater Slider Sofas presenting a risk of fire.

Summary

Product: John Lewis & Partners 2-Seater and 3-Seater Slider Sofas

Hazard: The product presents a risk of fire as there is a faulty button on the recliner mechanism. This means there is a risk of the circuit board overheating and malfunctioning, causing the recliner to stop working.

Corrective action: Only products with the product codes and sales period as listed below are subject to the modification programme, and affected consumers have been contacted by John Lewis.

Product information

Type Furniture – Household/Office Sofas (Powered)
Brand John Lewis & Partners
Sizes 2-Seater, 3-Seater
Models Natural Chenille, Navy Chenille
Product Codes 87023201, 87023202, 87021703, 87021702, 87021701, 87021704
Sales Period 05/08/2025 - 30/10/2025
Country of Origin China
Product Description 2- and 3-seater chenille slider sofas.
Product Report and Image Link to product image and PDF

Hazard

The product presents a risk of fire as there is a faulty button on the recliner mechanism. This means there is a risk of the circuit board overheating and malfunctioning, causing the recliner to stop working.

This product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

Only products with the product codes and sales period as listed above are subject to the modification programme, and affected consumers have been contacted by John Lewis. They have advised that consumers unplug the product, stop using the recline/charging functions and contact the John Lewis & Partners Aftersales Team to arrange a visit and repair via 03456 049 049.

Additional information

PSD notification number: 2511-0089

Notified by: Local Authority Trading Standards

Updates to this page

Published 27 November 2025