Product Safety Report: Candy Heat Pump Tumble Dryer (2505-0143)
Product Safety Report for Candy Heat Pump Tumble Dryers presenting a risk of fire.
Summary
Product: Candy Heat Pump Tumble Dryer
Hazard: The product presents a risk of fire as it is possible for an internal short circuit to occur during normal use, causing the tumble dryer to ignite.
Corrective action: The manufacturer has initiated a modification programme. Owners are strongly advised to stop using the product immediately.
Product information
| Type | Electrical appliances and equipment – Heat Pump Tumble Dryer |
|---|---|
| Brand | Candy |
| Country of Origin | Turkey |
| Product Description | Candy-branded built-in heat pump tumble dryer. Owners can check whether they have an affected product by checking their model number and serial number and following the instructions in the manufacturers’ websites. |
| Product Report and Image |
Affected Models
| Product Code | Model Number |
|---|---|
| 31900011 | CBTD H7A1TE-80/ |
| 31900013 | CTDB H7A1TBE-80/ |
| 31900526 | BCTD H7A1TBE-80 |
| 31900529 | BCTD H7A1TE-80 |
| 31900537 | BCTDH7A1TCEB-80 |
| 31900538 | BKTDH7A1TCEB-80 |
Hazard
The products present a risk of fire as it is possible for an internal short circuit to occur within the tumble dryer during normal use. This can cause the tumble dryer to ignite, causing a fire.
The products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The manufacturer has initiated a modification programme.
Owners are strongly advised to STOP USING THE PRODUCT IMMEDIATELY and contact the manufacturer to arrange for a modification to take place. The product should not be used until the modification has taken place. If the plug is accessible, switch off and unplug the appliance.
For further information, including on how to register your product for modification, access the Candy product safety notice at the following link: https://www.candy-home.com/en_GB/product-safety-issue/
Additional information
PSD notification number: 2505-0143
Notified by: Office for Product Safety and Standards