Product Safety Report: Borg & Overstrom E4 Range Water Dispenser (2510-0228)
Product Safety Report: Borg & Overstrom E4 Range Water Dispenser presenting a risk of fire.
Summary
Product: Borg & Overstrom E4 Range Water Dispenser
Hazard: The product presents a risk of fire as a compressor relay can fail whilst the dispenser is in use.
Corrective action: The manufacturer has initiated a modification programme. Owners are advised to stop using and switch off dispensers immediately until the repair has been completed.
Product information
| Type | Electrical appliances and equipment – Water Dispenser |
|---|---|
| Brand | Borg & Overstrom |
| Model | E4 |
| Country of Origin | United Kingdom |
| Product Description | Black and silver water dispensers. |
| Product Report and Image |
Additional Product Identifiers
| Model | Type |
|---|---|
| 754000 E4 240V Chilled | Ambient - Black |
| 754020 E4 240V Chilled | Ambient - Silver |
| 754005 E4 240V Chilled | Ambient, Hot - Black |
| 754025 E4 240V Chilled | Ambient, Hot - Silver |
| 754010 E4 240V Chilled | Sparkling, Ambient - Black |
| 754030 E4 240V Chilled | Sparkling, Ambient - Silver |
| 754015 E4 240V Chilled | Sparkling, Hot - Black |
| 754035 E4 240V Chilled | Sparkling, Hot - Silver |
Hazard
The product presents a risk of fire as a compressor relay can fail whilst the dispenser is in use. In some circumstances, the protective fuse cannot de-escalate this issue, resulting in an escalated overcurrent and thermal fire risk.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The manufacturer has initiated a modification programme for affected appliances. Owners are advised to switch off the dispensers immediately. Consumers can access further information by contacting support@borgandoverstrom.com or accessing: https://send.borgandoverstrom.com/en/notices
Additional information
PSD notification number: 2510-0228
Notified by: Local Authority Trading Standards