Product Safety Report: Tucson 5m, 6m and 8m Pumps (2510-0040)
Product Safety Report for Tucson 5m, 6m and 8m Pumps presenting a serious risk of electric shock.
Summary
Product: Tucson 5m, 6m and 8m Pumps
Hazard: The product presents a serious risk of electric shock as it is possible to connect the pump in reverse, allowing the live pin to connect to the earth pin.
Corrective action: Tucson Pumps are conducting a replacement programme.
Product information
| Type | Electrical appliances and equipment – Circulating pumps for heating systems |
|---|---|
| Brand | Tucson |
| Affected models | RS25/5EAQ, RS25/6EAQ, RS25/6EAQ 130SS, RS25/8EAQ |
| Affected serial numbers | Any beginning: S/N D44 02809a (5m models), S/N D32 11233b (6m models), S/N D32 01197c (8m models), S/N C, S/N B, S/N A, S/N 2020, S/N 2019, S/N 2018, S/N 2017 |
| Country of Origin | China |
| Product Description | Circulating pumps manufactured by Tucson Pumps Ltd between 2017 and 2024. |
| Product Report and Image |
Hazard
The product presents a serious risk of electric shock. The mains cable can be connected to the pump in reverse, allowing the live pin to connect to the earth pin and causing accessible metal parts to become live.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
An installed pump can remain in operation, but you must take care not to handle affected pumps as there is a serious risk of electrocution. If you think you have an affected Tucson circulating pump installed in your premises, contact Tucson immediately via email at productsafety@tucsonpumps.ie or phone +(44) 800 044 3258 to arrange for a replacement pump to be installed. The affected pumps can be identified by the serial number (S/N) on the label affixed to the pump as indicated above. The Product Replacement Programme is free of charge. Installed units should only be replaced by an approved Tucson technician or Tucson service agent.
Homeowners in Northern Ireland who have had heating system work completed or who have moved house within the last 8 years should check if their property contains one of the specified pump models. This is an important safety check that requires immediate attention.
For further information, please see the Product Safety Information Notice on TucsonPumps.ie.
Additional information
PSD notification number: 2510-0040
Notified by: Northern Ireland Environmental Health
Updates to this page
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Amendment from Product Recall to Product Safety Report.
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First published.