Product Recall: Stromer ST3, ST5 and ST7 Bicycles fitted with WREN Front Suspension Forks (2512-0123)
Product Recall for Stromer ST3, ST5 and ST7 Bicycles fitted with WREN Front Suspension Forks presenting a risk of injuries.
Summary
Product: Stromer ST3, ST5 and ST7 Bicycles fitted with WREN Front Suspension Forks
Hazard: The product presents a risk of injuries as the suspension forks can fail prematurely and crack, break or separate during use.
Corrective action: The product has been recalled from end users.
Product information
| Type | Hobby/sports equipment – Cycles (Powered) |
|---|---|
| Brand | Stromer |
| Bike Models | ST3, ST5 and ST7 S-Pedelecs |
| Fork Brand | WREN |
| Country of Origin | Switzerland |
| Product Description | Bikes with automatic pedal support fitted with WREN suspension forks. |
| Product Report and Image |
Hazard
The product presents a risk of injuries as the suspension forks can fail prematurely and crack, break or separate during use. This means that the rider may lose control of the bike, leading to injuries.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
Stromer have contacted affected customers and advised that they stop using the bikes immediately. Replacement parts are in production. Consumers will be notified once parts become available and advised to take their bike to their nearest authorised dealer.
Please contact safety@stromerbike.com for further information, or visit: https://www.stromerbike.com/en/voluntary-recall.
Additional information
PSD notification number: 2512-0123
Notified by: Office for Product Safety and Standards