Product Recall: ONOFF S9 Carbon MTB Handlebars (2609-0008)
Product Recall for ONOFF S9 Carbon MTB Handlebars presenting a risk of injuries.
Summary
Product: ONOFF S9 Carbon MTB Handlebars
Hazard: The product presents a risk of injuries as some handlebars have been produced with insufficient wall thickness, resulting in reduced structural strength.
Corrective action: The product has been recalled from end users by Blue Factory Team, as the manufacturer of OnOff bicycle components and the Mondraker brand.
Product information
| Type | Hobby/sports equipment - Cycles Parts - Frames/Stems |
|---|---|
| Brand | ONOFF |
| Model | S9 |
| Country of Origin | Taiwan |
| Product Description | Black carbon bicycle handlebars used to steer and control the bicycle whilst riding. |
| Product Report and Image |
Affected products
The following bicycle models equipped with the OnOff S9 MTB Carbon Handlebar are affected by this Product Recall:
| MODEL YEAR | MODEL |
|---|---|
| 2024 | Neat RR |
| 2025 | Neat RR SL |
| 2025 | Dune Carbon XR |
| 2025 | Foxy Carbon RR |
| 2025 | Crafty Carbon RR SL |
| 2025 | Crafty Carbon XR |
| 2026 | Crafty Carbon XR |
| 2026 | Crafty Carbon RR S |
| 2026 | Crafty Carbon RR SL |
| 2026 | Crafty Unlimited GULF |
| 2026 | Crafty Carbon Unlimited |
| 2026 | Foxy Carbon RR |
| 2026 | Level XR |
| 2026 | Raze Carbon RR |
| 2027 | Zendit RR S |
| 2027 | Zendit RR |
| 2027 | Zendit XR |
Hazard
Due to a manufacturing deviation, some handlebars were produced with insufficient wall thickness, resulting in reduced structural strength. Under normal riding conditions, the handlebar may crack or fracture. The handlebar failure may lead to a sudden loss of control which can then result in falls, collisions and injuries.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users by Blue Factory Team, as manufacturer of OnOff bicycle components and the Mondraker brand.
Users should verify their bike’s number using the serial number checker on the Mondraker recall page: https://mondraker.com/wo/en/recall-s9. The bike serial number can be found on the down tube or on the bottom of the bottom bracket.
If the bike is confirmed as affected, stop using it immediately and contact the place of purchase/Mondraker dealer to arrange a free replacement. A new, reinforced version of the handlebar will be fitted. Please see: https://mondraker.com/wo/en/shops for a full list of Mondraker dealers.
For further information please email: recall@mondraker.com
Additional information
PSD case number: 2609-0008
Notified by: Local Authority Trading Standards