Product Recall: Landis + Gyr B2 and B3 Smart Meter Bridge (2504-0289)
Product Recall for Landis + Gyr B2 and B3 Smart Meter Bridge presenting a risk of electric shock.
Summary
Product: Landis + Gyr B2 and B3 Smart Meter Bridge
Hazard: This product presents a risk of electric shock due to missing earth continuities.
Corrective action: The product has been recalled from end users.
Product information
| Type | Electrical appliances and equipment – Smart meter bridge with 13-amp plug |
|---|---|
| Brand | Landis+Gyr |
| Model | E47C Bridge 2 (B2) and E47C Bridge 3 (B3) |
| Country of Origin | Vietnam |
| Product Description | A grey rectangular plug-through device used to connect the consumer’s smart meter with other devices in the smart metering system. Affected products were installed between January 2023 and February 2024. |
| Product Report and Image |
Hazard
The product presents a risk of electric shock as some units are missing earth continuities. This could lead to the user receiving an electric shock during normal use of the product.
The product does not meet the requirements of the Plugs and Sockets etc. (Safety) Regulations 1994.
Corrective action
Recall of the product from end users. Energy suppliers have contacted their end consumers with information on addressing the safety risk.
Additional information
PSD notification number: 2504-0289
Notified by: Local Authority Trading Standards