On 10 December 2017, the UK registered ro-ro passenger ferry Pride of Kent struck a jetty and then grounded while departing Calais, France. The ferry was re-floated later that day and subsequently moved to a berth where the passengers disembarked. The ferry’s starboard propeller and tail-shaft were damaged and required repair in dry dock. The jetty was also damaged. There were no injuries to crew or passengers and no pollution.
control of the ferry during the turn towards the harbour entrance was lost due to the fast rate of turn, strong gale-force winds, use of full rudder and propeller pitch, and the tripping of one of the ferry’s bow thrusters
the omission of a departure briefing to the bridge team contributed to the master not being fully supported, and the helm not being closely monitored
the occasional tripping of bow thrusters and reduced engine speed and shaft speeds were associated with fuel pump issues experienced following a change to ultra-low sulphur fuel
In view of the actions already taken by P&O Ferries Limited, no safety recommendations have been made.