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HMRC internal manual

VAT Sailaway Boat Scheme

The role of the Personal Transport Unit

The Personal Transport Unit (PTU) in Dover is the operational centre for the Scheme. The address and telephone number is

HM Revenue & Customs Personal Transport Unit
Priory Court
St John’s Road
CT17 9SH

Telephone 01304 664 171

The PTU’s main functions are

  • Processing notifications of vessels to be supplied under the scheme
  • Scrutinising all notifications and subject them to any necessary checks
  • Making any pre delivery verifications for investigation where there is any doubt to entitlement
  • Maintaining a central database of vessels supplied under the scheme for use by interested parties
  • Making available details of vessels supplied under the scheme to assurance staff
  • Issuing post delivery verifications where there are suspicions that the boat will not be exported within the time limits
  • Making risk based selections for verification by control staff
  • Being available to give technical advice to assurance staff
  • Providing information regarding scheme supplies for verification purposes
  • Maintaining a local suspect index
  • Advising colleagues, the trade and the public on the procedures and treatment of boats supplied under the scheme.

Remember, if you do resolve the problem by telephone, make a note of the significant details for local records.