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HMRC internal manual

VAT Government and Public Bodies

Government departments and health authorities: HMRC responsibilities

Government departments and health authorities are dealt with by Public Bodies Group within HMRC. The larger government departments and health authorities have allocated Customer Relationship Managers (CRMs) who are the first point of contact for any HMRC issues.

Queries relating to government departments and health authorities without an allocated CRM should be directed to the Public Bodies Customer Coordinator Team whose contact details are:

Phone: 03000 123 1081 (open 9am to 3pm Monday to Friday)

Email:  Customercoordinator.pbg@hmrc.gsi.gov.uk

Post:    HM Revenue and Customs

           Local Compliance

           Public Bodies Enquiries

           S0927

           Newcastle

           NE98 1ZZ