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HMRC internal manual

VAT Assessments and Error Correction

HM Revenue & Customs
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Demand for VAT: Recovering a debt to the Crown: Procedure table

Calculate the amount recoverable as

Amount charged or included as VAT on invoices issued, less amount of concessionary relief, if appropriate

Consider a Penalty

If an unauthorised issue penalty is to be imposed, see VCP11200 for guidance.

If a penalty is not appropriate then take the following action

  • Prepare an original and three copies of demand letter for signature by line management,
  • If concessionary relief is allowed - use specimen letter VAT(LC)47: Demand for VAT with Concessionary Relief, which is available on SEES
  • If relief is not allowed - use specimen letter VAT(LC)48: Demand for VAT no relief, which is available on SEES

Demand Letter

Contact Cumbernauld Tax Accounts Processing Centre on 03000 583774, to obtain a Demand Reference Number, the Demand Ref Number must be quoted on the letter and in all future correspondence.

Distribute letters as follows;

  • Original and Copy 1 To the trader* with pre-paid envelope addressed to Cumbernauld Tax Processing Centre, St Mungo’s Rd Cumbernauld, Glasgow, G67 1YZ
  • Copy 2 Using internal mail send to Accounts, Cumbernauld with a reference to this table.
  • Copy 3 Scan/capture to EF.

On receipt of payment, bring to account and notify the Audit Officer. Time to pay requests should be referred to the Liverpool Non-VAT Debt Management Unit.

If the trader does not pay within 30 days of the demand letter, notify the Audit Officer and refer the case to Liverpool Non-VAT Debt Management Unit.

*If the trader is a partnership registered in the names of the partners, send separate letters to each partner.

Consider Fraud

If you consider fraud is an issue, before demanding payment, complete form ROST A and send via your Senior Officer to the Regional Referral Team. The Small and Medium Enterprises Assurance Manual (VSME) provides guidance on the reporting of suspect trading.