The Business Risk Review (BRR): Revisiting the BRR: Customers who are not Low Risk
Customers who are not Low Risk will generally receive an annual BRR but the aim is still to carry out the minimum work required to determine the overall risk status while meeting the evidence requirements. Where a customer has had an open and transparent relationship with us in the period between BRRs, the BRR is likely to be a simple process of summarising what has happened since the last BRR and agreeing what further action is needed to reduce the customer’s risk profile. Where we have not had an open and transparent relationship with the customer the BRR is likely to be a more prolonged exercise and/or will result in more intensive Risk Assessment activity as we seek to understand the risks presented by the customer.
For customers where a change from not Low Risk status is proposed a BRR Audit Trail template should be completed and the change should be agreed by the Deputy Director, or their nominated Assistant Director (see TCRM 3430).