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HMRC internal manual

Specialist Investigations Operational Guidance

HM Revenue & Customs
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Introduction and organisation: communication: Team Leader and team communications

Team Leaders are the point of guidance and reference for investigation and technical issues on the team and, where appropriate, will discuss cases on a daily basis as well as holding regular, formal team meetings. They are expected to share ideas, developments and good practice with other Team Leaders.

Team Leaders should ensure, whatever other arrangements are made, that each case (including reviews) is discussed regularly. Investigators should ensure that the Enquiry Plan is updated before these discussions.

They are also the point of guidance and reference for personnel matters.