Requirement to give security: post-NOR action: action when the person does not respond to the NOR
If you have not received a response from the person 14 days after the NOR was served
- contact the person by phone, fax or email*
- issue an Initial reminder 21 day letter.
If there is still no response 60 days after the NOR was served
in multiple business failure cases, see (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
in non-compliance cases, see (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
If the NOR was posted, or the person was unavailable at the time of service, you must make every effort to confirm that the person has received the NOR. You cannot refer a case to CI where receipt of the NOR has not been confirmed until you have made at least three phone calls, issued at least two letters and made at least two further visits.