PAYE operation: review of claims and deductions: taxed savings (Action Guide)
Where the customer has previously shown income from taxed savings but a form P810 is received showing no entry from this source follow steps 1 - 5 below, as appropriate. This guide is presented as follows.
Note: Savings and dividend income is still taxed using the United Kingdom (England, Wales and Northern Ireland) tax rates regardless of the individual’s residency status.
Where an individual has an S prefix to their tax code this indicates they are liable to pay tax at the Scottish rates on their non-savings and non-dividends income. Further information on the Scottish Tax is given at PAYE100035.
|Initial action||Steps 1 - 3|
|Reply received||Steps 4 - 5|
|1.||Write to the customer and ask why, when he / she has previously shown income from taxed savings, no entry has been made on the form P810|
|2.||Make a Contact History note to record the request for evidence to support the claim|
|3.||Do not amend the code and leave any existing HRA|
|4.||If you are satisfied with the evidence provided|
|* If a tax calculation is required you should include a customer service note ‘P810 claim agreed as’ available from SEES Office Clerical Assistant with the tax calculation that is issued to the customer, to thank them for their co-operation, and an explanation to confirm that the savings have been agreed and included in the calculation in accordance with the figures given|
|* If a tax calculation is not required, write to the customer and thank them for their co-operation and advise them that no change is required to their figures|
|* Amend the CY / CY+1 codes|
|* Use note ‘P810 claim agreed as’ available from SEES Office Clerical Assistant to record in Contact History agreement of the expenses, and the amount of the expenses|
|5.||If you are not satisfied with the information provided|
|* Do not amend the code|
|* Write to the customer and explain why you are not amending the code|
|* (This content has been withheld because of exemptions in the Freedom of Information Act 2000)|