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HMRC internal manual

PAYE Manual

HM Revenue & Customs
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Employment maintenance: employment agencies: agency schemes - employer education (Action Guide)

As part of the initial employer education process, follow steps 1 - 4 below. The guide is presented as follows

  Step 1
  Steps 2 - 3
  Step 4

Initial action

| 1. | Staff who work on Employment Maintenance should | || |   | * Keep a list of any problem agency references found in day to day work
And | |   | * Pass the list regularly to the nominated officer |

Action by nominated officer

2. The nominated officer should
  * Send a copy of the stencil letter (Word 24KB) to each employer listed
  * BF the list for ten days
3. If there has been no negative response after ten days
  * Send a copy of the stencil letter to the Regional Business Support Team Manager

Follow up action by local office

4. The Business Advisor is only responsible for the initial employer education visit. You should
  * Deal with any matters arising from that visit
  * Develop and maintain a good working relationship with the employer