Employment maintenance: maintain employment: work item 158 - personal allowances at multiple sources
A work item is created when
- The date of leaving on the last closed GCD employment on one record is later than the start date of a live GCD employment on another record
- The date of leaving on a closed GCD employment on one record is later than the start date of a closed GCD employment on another GCD record
In these circumstances a merged record will be created on the PAYE Service and a new COP Essential Note will be produced as follows - ‘This record was subject to merge activity during the cutover to the new PAYE Service. Taxpayer data was amalgamated from NINO / TRN with XXXXX employer reference and NINO / TRN with XXXXX employer reference’.
You must review the record to establish whether duplicate allowances have been given.