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HMRC internal manual

PAYE Manual

HM Revenue & Customs
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P11D processing: management of workflow management tool: receiving the batch

Once the batch status is ‘Dispatched’ it has to be ‘Received’ in the RCU to enable it to be ‘Captured’.

The RCU Manager can take a print of the batches being ‘Dispatched’ to them. You can use this to identify batches that have been ‘Dispatched’ from the home office or another RCU, prior to updating the Batch Manager Screen. To do this

  • Select the [Filter] button. You will be presented with the ‘Filter Batches’ screen
  • Select the ‘Status’ drop down to filter on status ‘Dispatched’
  • Select the [OK] button. You will be returned to the ‘Batch Manager’ screen with all the batches with a status ‘Dispatched’ displayed
  • Select the [Checklist] button. A printout will be generated on your default printer

To receive the batches

  • Select any number of batches from the display
  • Select the [Receive] button. The Receive Batch screen will be displayed
  • Enter the Date Received. The Date Received will default to today’s date but may be changed. The date entered

    • Should be in the format dd/mm/yyyy
    • Cannot be in the future
    • Cannot be earlier than the Dispatched date
  • Select the [OK] button. The status will be changed from ‘Dispatched’ to ‘Received’