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HMRC internal manual

PAYE Manual

Employer returns: employer return exceptions: filed online capture exception work list

A work item is generated and entered on the ‘Filed Online Capture Exception’ work list when

  • A return, or return part has been submitted using PAYE Online for Employers - EDI or Internet


  • Receipt has been recorded on EBS but not captured

It is essential that this work list is reviewed daily and cases are worked urgently as returns have not been processed on EBS or ECS.

Responsibility for the work list

This work list is only available using the EBS Employer Maint user role.

For more information about processing work items on this work list see subject ‘Filed online capture exception’ PAYE53035.