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HMRC internal manual

PAYE Manual

From
HM Revenue & Customs
Updated
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Employer returns: record receipt of employer return: changes to return receipt details pre capture (Action Guide)

To amend or delete incorrect return or return part receipt details, prior to the return orreturn part details being captured on the Employer Business Service (EBS), follow steps 1- 13 below. The guide is presented as follows

  Steps 1 - 2
   
  Step 3
  Steps 4 - 8
  Steps 9 - 13

For details of how to access any of the Employer Business Service functions, use PAYE057.

All cases

  1. Review the information held to identify the following details
  • The correct office number
  • The correct employer reference
  • The correct date of receipt
  • The correct type of return
  • Determine whether the return or return part details are to be amended or deleted. See subject ‘Changes To Return Receipt Details Pre Capture’ PAYE41010
  1. Use Function VIEW EOY RETURNS HISTORY to identify whether the incorrectly recorded return or return part has been captured.

If it has been captured

  • Follow the Action Guide ‘Changes To Return Receipt Details Post Capture’ PAYE46015

Otherwise

  • Consider the following steps.

Incorrect date

  1. If the date of receipt is incorrect
  • Use Function AMEND / DELETE EOY RETURNS RECEIPT to amend the date of receipt

Incorrect year or return type

If the receipt of the return or return part has been recorded for the wrong year or an incorrect return type

  1. Use Function AMEND / DELETE EOY RETURNS RECEIPT to delete the return receipt details. This will remove the record of receipt of the return or return part

  2. Use Function AMEND EMPLOYER INDICATORS to set the year related indicator NOP35REM

  • Go to step 7
  1. Where you are recording receipt of a magnetic media return (for year up to 2004) and the P35MT indicator is not already present
  • Use Function AMEND EMPLOYER INDICATORS to set the P35MT indicator

When the BROCS record has been updated

  1. Use Function RECORD RETURN RECEIPT to enter the correct details, using the original date of receipt

  2. Use Function AMEND EMPLOYER INDICATORS to remove the year related indicator NOP35REM

Incorrect employer reference

If the return or return part has been recorded against the wrong employer record

  1. Use Function AMEND / DELETE EOY RETURNS RECEIPT to delete the return or return part receipt details. This will remove the record of receipt of the return

  2. Use Function AMEND EMPLOYER INDICATORS to set the year related indicator NOP35REM

  3. Use Function RECORD RETURN RECEIPT to record the receipt of the return or return part against the correct employer record, using the original date of receipt

  4. Use Function AMEND EMPLOYER INDICATORS to remove the year related indicator NOP35REM

  5. Scrap the Deletion P228