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HMRC internal manual

PAYE Manual

Background: access to records: working records that belong to another office

The Employer Business Service (EBS) and Taxpayer Business Service (TBS) allow you to work on records that belong to another office. This means that if you have the appropriate user role, you can, regardless of which office has or will have responsibility for the record

  • View any employer record
  • Set up an employer record
  • Capture any End of Year return
  • Update information on any employer record
  • View any taxpayer record
  • Update designatory information on any taxpayer record

See PAYE1095 for more information.