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HMRC internal manual

PAYE Manual

Individual records: maintain individual details: introduction

The Maintain Individual Details functionality will provide you with access to Individual records and the facility to

  • View, edit and insert personal details
  • View, edit, insert and delete non CESA agent details
  • View CESA agent details
  • View, edit, insert and cease capacitor details
  • View, edit and insert marriage and civil partnership details
  • View, set and unset indicators applicable to the individual
  • View National Insurance (NI) history and benefit claims history

There may be some records to which you are denied access, and if this happens you should follow the on-screen guidance before completing the re-direction stencil.

Note: When you update the PAYE Service, for example inserting a new address or date of marriage, you will be prompted to make a contact history note for every update made, see PAYE105015.