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HMRC internal manual

Oils Technical Manual

Introduction and overview of oils activity: roles and responsibilities: Debt Management & Banking (DMB)

Debt Management and Banking (DMB) is a diverse service, which operates across the UK.

Banking Operations are mainly based at Cumbernauld, Shipley, Newcastle, Southend and Liverpool.

DMB’s work is:

  • to receive payment and account for tax and other liabilities;
  • to process declarations for HMRC taxes, duties, etc;
  • to update customer records; and
  • to take the correct action to bring in late returns and payments.

DMB also processes declarations in addition to collecting and accounting for payments on rebated fuels.

DMB’s address is:-

Debt Management & Banking

Alexander House
21 Victoria Street
Southend on Sea
SS99 1AA