HCOTEG10820 - Introduction and overview of oils activity: roles and responsibilities: BT&C Glasgow
BT&C Glasgow have responsibility for the following.
Processing approvals for:
- Registered Dealers in Controlled Oils (RDCO)
 - Tied Oil ‘Distributors and Users’
 - All other oils approvals/registration/entry of premises (except oils warehouse approvals)
 - Processing most mineral oil relief claims
 
Maintenance of the RDCO and Tied oil returns systems
Providing management information to the Oils Team (Policy)
Providing advice and support to:
- RDCO Traders, Tied oil traders, relief claimants with claims on hand
 - RIS
 - Oils Policy Team (CS&TD)
 - ISBC (formerly Local Compliance)
 - Large Business
 
BT&C email address is:
morc.exciseenguiries@hmrc.gov.uk’s
BT&C address is:
HMRC, Excise Processing Teams, United Kingdom, BX9 1GL