MLR1PP14400 - Penalties guidance: how to issue compliance penalties: quick guide
Actions:
- issue the pre-penalty notice and calculation statement (once authorised by Countersigning Officer)
- BF for 30 days
- issue the penalty notice and any revised calculation statement following acceptable comments. (Once authorised by Countersigning Officer)
- advise the Registration Team, who is responsible for input action to DTR for any penalties. Send them a copy of the penalty notice, penalty calculation statement, and the input form
- monitor and review any trader’s reply to the penalty notice, and act accordingly
- if there is no Review request or Appeal, update businesses folder and arrange a follow up visit (within preferably 4 - 6 months)
- update the RTT about the outcome
Points to consider:
- has a reply been received
- is there a reasonable excuse
- can we accept any other comments made by the business
- do we need further details
- do we need to re-calculate or cancel the penalty