Systems and processes: HMRC information systems: Integrated Debt Management System
Integrated Debt Management System (IDMS) is a system used primarily by Debt Management (DM).
Fraud Investigation Service (FIS) Officers in Insolvency, Labour Market (LM) and Securities teams may also have access to the system.
IDMS is a licensed system and should not be allocated to users via SRS. Teams should firstly refer to the LMI or Security SPOCS.
IDMS receives notifications of charges from a variety of other HMRC systems such as:
It then manages the debt and allocates it to a work list depending on the type of debt, amount due and time outstanding. It also has analytical capacity which can tailor the debt recovery based on the previous behaviour of the taxpayer.
The IDMS User Guide has further information
Further guidance for IDMS in FIS can be found at LPOG3851.