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HMRC internal manual

International Exchange of Information Manual

Due Diligence: Pre-Existing Individual Accounts: Lower Value Accounts: Hold Mail or In-Care-Of Address Only

If a hold mail instruction or an in-care-of address is discovered in the review of Lower Value Accounts, and no other address or indicia of residence are identified for the Account Holder, the Financial Institution must report on the basis of that address if it is in a Reportable Jurisdiction.


Undocumented accounts

The concept of an ‘undocumented account’ only exists for CRS and DAC reporting purposes. An undocumented account exists where the conditions above exist; that is: the only indicators that the Financial Institution hold are a hold mail or in-care-of address and the Financial Institution has been unable to obtain self-certification to cure the information held.