- A duplicate entry on the IPT register occurs through an insurer being registered more than once, for example at separate locations.
- If there is an exact match between the details of the two attempted registrations, the attempted duplicate registration will be rejected automatically at BTOps. The BTOps system includes a spelling match of the trading names to confirm any duplications.
- However, if there is a slight difference between two entries (including, for example, the addition of the word ‘the’), this will not be picked up by the computer.
- In addition to the computerised checks, a manual check is also made by BTOps of all registrations, which should detect any obvious duplications.
- The LIPTO for the correct registration (normally the insurer’s Head Office) should co-ordinate any necessary action:
* agree with the insurer which registration(s) should be deregistered and when - usually the earliest registration is retained, possibly with an amendment
* request BTOps to action the necessary deletion(s).
* inform the insurer of our actions - cancellation of registrations will be confirmed using the appropriate deregistration letter.
- All information from the deleted registrations should transferred to the main (i.e. retained) folder.