Maintaining the IPT Register: deregistration: deregistration visits
Deregistration visits should not be undertaken in all cases. You should decide, using risk-based analysis (based on your knowledge of the insurer, the scale of the insurer’s activity etc.) whether a visit is required. Bear in mind that it may be possible to resolve outstanding issues by a telephone call rather than a visit.
A deregistration visit may be appropriate in the following circumstances:
- where the insurer has never been visited, or a significant period has elapsed since the last visit, and there is cause to believe that the returns made may be in error (previous poor compliance history for example)
- where the insurer has never been visited, or a significant period has elapsed since the last visit, and where returns are outstanding
- where the reasons for the application to deregister are unclear and this cannot be resolved by a telephone call
- where there is any other reasonable cause to visit the insurer.
Deregistration visit reports should be written using the normal IPT visit format.