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HMRC internal manual

Import and National Clearance Hub Procedures

Outline of CHIEF computer facilities: general

The CHIEF system provides for the following transactions to be carried out:

  • entry input
  • entry amendment / cancellation
  • query
  • detention
  • re-selection
  • clearance
  • accounting
  • interrogation
  • conversions and calculations
  • sending messages
  • help
  • noticeboard, and
  • production of management information reports.

See the specific user guide for each transaction. The CHIEF user Guides are only available electronically, copies are not available on local systems they may be obtained via CHIEF Operations, 10th Floor Central, Alexander House, Southend.