Updates: Fraud Civil Investigation Manual

2020

2018

14 December 2018 published amendments

2016

31 August 2016 published amendments

Where CDF offer is made 30 June 2014 onwards: action following issue of Code of Practice 9: checking validity of the Outline Disclosure

Clarified situations when outline disclosure may be invalid and situations when customer can be contacted during the 60 day period.

30 August 2016 published amendments

Where CDF offer is made 30 June 2014 onwards: opening the investigation: form of opening letter in company cases

Remove the requirement to write to the customer regarding disclosure for other corporate entities.

Where CDF offer is made 30 June 2014 onwards: action following issue of Code of Practice 9: action following the issue of opening letter

Add COP9 contact details. Changes to name for FIS (Crime)
Bullet point - not to discuss with customer until response received from FFIS (Crime) SPOC

22 August 2016 published amendments

Where CDF offer is made 30 June 2014 onwards: pre-authorisation review and action: authorisation for use of COP9

Deleted paragraphs regarding voluntary CDF review as not relevant

Where CDF offer is made 30 June 2014 onwards: opening the investigation: initial approach to the customer

Removed final bullet point of first list and following paragraph as not correct process. Removed text from final paragraph as no longer relevant