The reimbursement scheme: is the scheme compulsory
No the scheme is not compulsory. It allows those revenue traders who accept that they would be unjustly enriched a choice. They can either
- do nothing, or
- claim the repayment and abide by the terms of the scheme and reimburse the consumers in a set manner.
The reimbursement to consumers must be made either in cash or by cheque. Credit notes are specifically excluded because consumers may choose not to make a purchase from the refunding revenue trader again. This is provided for by Revenue Traders (Accounts and Records) Regulations 1992:
‘Regulation 12 Reimbursement arrangements-provisions to be included
(c) reimbursement will be made only in cash or by cheque;’