EMUPDATE100202 - Recent changes to this guidance
Below are details of the amendments that were published on 2 February 2010 (see the update index for all updates)
| Section | Details of update |
| EM0020 | Introduction: “Your Charter” |
| This page has been updated as ‘Our Service Commitment’ text has now been replaced with ‘Your Charter’ | |
| EM1601 | Opening the Enquiry: Communications: General |
| The link to ‘Our Service Commitment’ has been replaced with ‘Your Charter’ |