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HMRC internal manual

Debt Management and Banking Manual

HM Revenue & Customs
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Debt Management and Banking Manual: recent changes

Below are details of the amendments that were published on 28 January 2015 (see the update index for all updates)

Page Details of update
DMBM207000 Amended the chapter on returned payments to include reference to ‘Faster Payments’ in the section headings for ‘Recalls - BACS’.
DMBM515020 Amended the SA debt and return pursuit introduction to remove reference to old reminders and system actions.
DMBM515053 Amended the first paragraph slightly on SA return time limits.
DMBM515060 Amended the SA guidance on outstanding debt and work items to amend the amount that influences work item creation from £200 to £25 and remove the brief section on ‘Cessation cases’.
DMBM515066 Added a new SA guidance page on reactivating (reopening) a return year and/or dormant record.
DMBM516100 Amended the introduction to the action taken by DMB campaigns, DTOs and specialist teams to remove references to old reminders and system actions.
DMBM516300 Amended the SA guidance for DTO and specialist teams to insert a new bullet action list under the ‘Enforcement case signal set’ section where Field Force already have debts.
DMBM520030 Amended the name and description of the National Non Resident Unit, previously DMB Bradford MARD and NNRU, in the HMRC roles and responsibilities page for PAYE.
DMBM522700 Amended the PAYE guidance on phoenix companies to clarify setting the signal on BROCS/ETMP will update IDMS, and include a link to the new DMBM securities page.
DMBM557100 Amended the entire chapter of the Child Benefit guidance on disputes (explanations, reconsiderations and so on).
DMBM569500 Added new guidance on securities for PAYE and VAT.
DMBM685105 Amended the wording in the ‘Disputes or appeals’ and ‘SA’ sections for reviewing case transfers to EIS.
DMBM685210 Amended the transfers to EIS guidance on insolvency action selection criteria to amend the bullets on when and when not to take insolvency action as well as the phone numbers for advice. And added sections for ‘EC regulation on insolvency proceedings’ and ‘Non-resident customers’.
DMBM685285 Added a new page on non-resident cases to the transfer to EIS guidance on identifying cases suitable for action.
DMBM685505 Removed unnecessary guidance on how to download SEES to Excel from the transfers to EIS guidance on using the insolvency warning letter.
DMBM804200 Amended the guidance on cancelling time to pay to include reference to Universal Credit as a reason.