Debt Management and Banking Manual: recent changes
Below are details of the amendments that were published on 25 November 2014 (see the update index for all updates).
|Page||Details of update|
|Feedback||Made minor updates to contacts and publishing details|
|DMBM510295||Updated the guidance on reporting bogus callers to replace using the bogus caller report form with the security incident reporting tool|
|DMBM511920||Amended the customer contact guidance on checking for the 64-8 to clarify that IDMS should be checked following by the head of duty system relevant to the tax the agent is calling in respect of|
|DMBM511925||Amended the customer contact guidance on what to do if no 64-8 is on the record to clarify that IDMS should be checked following by the head of duty system relevant to the tax the agent is calling in respect of|
|DMBM700080||Amended the guidance for set-offs between indirect and direct taxes to add the line about amounts less than £100 to the ‘Monetary thresholds’ section, changed all references to “offset” in the ‘Processing an offset’ section to “assignment” and added a link to request checklists|