Debt Management and Banking Manual: recent changes

Below are details of the amendments that were published on 25 November 2014 (see the update index for all updates).

Page	Details of update

Feedback	Made minor updates to contacts and publishing details
DMBM510295	Updated the guidance on reporting bogus callers to replace using the bogus caller report form with the security incident reporting tool
DMBM511920	Amended the customer contact guidance on checking for the 64-8 to clarify that IDMS should be checked following by the head of duty system relevant to the tax the agent is calling in respect of
DMBM511925	Amended the customer contact guidance on what to do if no 64-8 is on the record to clarify that IDMS should be checked following by the head of duty system relevant to the tax the agent is calling in respect of
DMBM700080	Amended the guidance for set-offs between indirect and direct taxes to add the line about amounts less than £100 to the ‘Monetary thresholds’ section, changed all references to “offset” in the ‘Processing an offset’ section to “assignment” and added a link to request checklists

Debt Management and Banking Manual