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HMRC internal manual

Debt Management and Banking Manual

From
HM Revenue & Customs
Updated
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Debt Management and Banking Manual: recent changes

Below are details of the amendments that were published on 24 September 2014 (see the update index for all updates).

Page Details of update
   
DMBM510270 Updated the customer contact guidance on confidentiality and information disclosure to replace the KAI mailbox noted with the DMB data guardian’s
DMBM519000 Updated SA guidance on customers requiring assistance with their return to remove reference to HMRC enquiry centres
DMBM555050 Updated tax credits guidance on the recovery action in the DTO to incorporate Taking Control of Goods (TCoG)
DMBM555090 Amended the tax credits guidance on remissions to replace following the remission procedure with transferring the work items for DTO Liverpool to review first
DMBM585260 Updated the pre-enforcement guidance on the action to take on notification of a customer’s death to amend the steps for tax credits and incorporate reference to TCoG
DMBM569050 Amended reference to form NPPS8 in the ‘Company officer liable cases’ section of the Taxes Acts penalties guidance to “personal liability notice NPPS8A”
DMBM569070 Amended reference to form NPPS8 in the ‘Company officer liable cases’ section of the VAT penalties guidance to “personal liability notice NPPS8A”
DMBM618000 Made slight amendments to the coding out guidance to remove descriptions of debts as “small” and add “(PAYE)” to references to NPS
DMBM666000 Updated the enforcement guidance on consent orders to include the EIS Bradford CCP Technical Team as approvers of the wording of any order
DMBM700010 Amended the set-offs background guidance to replace the term “offset” with the term “assignment”
DMBM700040 Added a new mailbox to the ‘Control’ section of the guidance on considerations before set-off
DMBM700095 Added a new guidance page about the set-off of Gift Aid against a charity’s debt
DMBM700100 Added a new mailbox to the ‘Contentious or unusual circumstances’ section of the set-off objections guidance
DMBM745120 Amended the first section ‘All charges - minus amounts…’ in the revenue losses C495 caseworker guidance
DMBM745150 Deleted the ‘Assessed taxes (IRIS) minus amounts’ section from the revenue losses C495 authorisation guidance
DMBM760010 Amended the beginning and ‘All charges’ section in the revenue losses guidance on cancellations of a remission or write-off authorised by C495
DMBM760015 Amended the note at the end of the revenue losses guidance on cancellations of a remission or write-off in SA