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HMRC internal manual

Debt Management and Banking Manual

From
HM Revenue & Customs
Updated
, see all updates

Debt Management and Banking Manual: recent changes

Below are details of the amendments that were published on 26 April 2013 (see the update index for all updates)

Page Details of update
   
DMBM511190 Added customer contact guidance on using Non-Disclosure Information (NDI) to verify our identity for customers
DMBM511620 Added customer contact guidance on noting the heads of duty covered by third party authorisation
DMBM512750 Added reference to ‘’ to customer contact guidance on obscure responses from customers
DMBM512930 Added customer contact guidance on noting the heads of duty covered by third party authorisation
DMBM530560 Amended contact numbers for VAT Fraud Detection Unit and Credibility helpdesk, and changed NDPU references to Specialist Offices Cumbernauld
DMBM531510 Amended Croydon DTO to Belfast DTO, and changed NDPU references to Specialist Offices Cumbernauld
DMBM531520 Updated the ‘IDMS suspension’ section with more detail on flags (particularly the ‘Change of LE’ and ‘Disputes Debt’ suspension flags), and changed NDPU reference to Specialist Offices Cumbernauld
DMBM531530 Amended first sentence of guidance relating to suspended VAT debts on IDMS
DMBM531560 Amended second sentence of guidance on general VAT debt suspensions, and changed Croydon to Belfast and NDPU to Specialist Offices Cumbernauld
DMBM667560 Updated monetary figures in personal allowances table at bottom of ‘Attachment of Earnings Order’ guidance
DMBM950030 Amended guidance on the ‘Change of LE’ and ‘Disputes debt’ suspension flags at end of ‘Suspension codes’ section
DMBM950040 Amended contact numbers for VAT Fraud Detection Unit and Credibility helpdesk, added mention of CI to ‘Review codes 764’ section and changed NDPU references to Specialist Offices Cumbernauld
DMBM950060 Amended VAT contact numbers for the Credibility helpdesk and Accounting and Adjustments team
DMBM950070 Changed NDPU references to Specialist Offices Cumbernauld