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HMRC internal manual

Debt Management and Banking Manual

HM Revenue & Customs
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Debt Management Banking Manual: recent changes

Below are details of the amendments that were published on 10 May 2011 (see the update index for all updates)

Section Details of update
DMBM510410 Deleted
DMBM511100 Customer contact: Telephone contact: Terminating the call: New page added.
DMBM512700 Customer contact: Letters: New page added covering guidance for sending and receiving letters.
DMBM524600 Debt and return pursuit: CIS: End of Year process - new section
DMBM605400 Pre-enforcement: Preparing a case for enforcement: Enforcement and Insolvency criteria: Distraint criteria - Instruction simplified and clarified
DMBM665855 CCP: The defendant’s response to the claim: Defences in tax credit overpayment cases - new paragraph about certificates of debt
DMBM667340 CCP: Charging orders: Establishing title to a property: paragraph on ‘Searching by name’ deleted
DMBM800520 Time To Pay: Considering Time To Pay requests: Who deals with Time To Pay requests? - new paragraph on role of Business Payment Support Service
DMBM801000 Time To Pay: Business Payment Support Service - section withdrawn
DMBM802120 Time To Pay: Time To Pay requests: Income & Expenditure - revised monthly trigger figures for expenditure
DMBM803740 Time To Pay: Setting up Time To Pay: PAYE cases - new page
DMBM803760 Time To Pay: Setting up Time To Pay: Tax Credit cases - new page
DMBM803900 Time To Pay: Setting up Time To Pay: Issuing confirmation letters - paragraphs on PATE, VAT and joint debt cases deleted
DMBM804010 Time To Pay: Monitoring the arrangement: Monitoring Time To Pay - paragraph on DTR deleted
DMBM804110 Time To Pay: Monitoring the arrangement: Issuing reminder letters - paragraph on joint debt cases deleted
DMBM804200 Time To Pay: Monitoring the arrangement: Cancelling Time To Pay - paragraph on cancelling debts on DTR deleted