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HMRC internal manual

Debt Management and Banking Manual

Debt Management Banking Manual: recent changese

Below are details of the amendments that were published on 07 April 2011 (see the update index for all updates)

Section Details of update
   
DMBM217000 Payment processing and accounting: Missing and alleged payments
DMBM512800 Verification checks - Instructions enhanced to include clearer guidance on ‘passes and fails’ and what to do if information is not on screen. New flowcharts added for all call types, new helpcard added for verifying Field Force Agents and existing helpcards updated.
DMBM512810 Verification checks: what are verification checks: New section added for verifying incoming calls from Field Force.
DMBM513015 Verification checks: Hints and tips: New page added covering hints and tips on verification.
DMBM520075 Debt and return pursuit: PAYE: Introduction to PAYE: Payments: Re-allocations and repayments - new paragraph about adding notes incorporating NWB393/08
DMBM512920 Verification checks: Inbound calls: new guidance added on what to do if information not on record.
DMBM512940 Verification checks: Outdoor calls: New guidance added on how to verify calls from FFAs.
DMBM512970 Verification checks: Internal callers: Making a call: New guidance on verifying Field Force Agent calls
DMBM512980 Verification checks: Internal callers: Receiving a call: New guidance on verifying Field Force Agent calls
DMBM524555 CIS: Pursuit action in the DTO: Return Period exemption signal - new page
DMBM560210 Foreign cases: Mutual Assistance in the Recovery of Debt (MARD) (Non EU Countries): What is MARD? - additional legislation quoted
DMBM560230 Foreign cases: Mutual Assistance in the Recovery of Debt (MARD) (Non EU Countries): Scope of the MARD provisions - changes to interest legislation and countries falling within scope of MARD provisions
DMBM560410 Foreign cases: Mutual Assistance in the Recovery of Debt (MARD) (Non EU Countries): Country profile: Norway - additional legislation quoted
DMBM560420 Foreign cases: Mutual Assistance in the Recovery of Debt (MARD) (Non EU Countries): Country profile: New Zealand - additional legislation quoted
DMBM560430 Foreign cases: Mutual Assistance in the Recovery of Debt (MARD) (Non EU Countries): Country profile: Iceland - new page
DMBM585260 Pre-enforcement: Consider the defaulter: Deceased customers: Action to take on notification of death - new guidance for VAT debts
DMBM667040 CCP: Writs of fi fa: How to apply for a writ of fi fa - changes to fees
DMBM667050 CCP: Writs of fi fa: Accounting considerations - change to fees
DMBM667340 CCP: Charging orders: Establishing title to a property - new paragraph on SIM searching for unregistered property
DMBM668145 CCP: Judgment summonses: Judgment debtor’s right to legal help - new page
DMBM668150 CCP: Judgment summonses: Grade of officer attending the judgment summons hearing - page renamed and re-ordered
DMBM668155 CCP: Judgment summonses: Speaking to the judgment debtor at court before the hearing - new page
DMBM668160 CCP: Judgment summonses: The judgment summons hearing - page renamed and re-ordered
DMBM668750 CCP: CCP fees and charges: County court - Starting an action in the county court - new scale of fees from 4 April 
DMBM668760 CCP: CCP fees and charges: County court :C county court fees - enforcement - new fees from 4 April 
DMBM668770 CCP: CCP fees and charges: Further fees - new fees from 4 April
DMBM745030 Revenue Losses: C495 procedures: General: Action before requesting form C495: Caseworker - new paragraph on CIS penalties
DMBM802010 Time To Pay: General Time To pay requests: Initial considerations - new paragraph on ‘VAT Annual Accounting schemes’
DMBM802230 Time To Pay: General Time To pay requests: Debts of £750,000 and over - new paragraph on ‘In-Year PAYE’
DMBM803560 Time To Pay: Agreeing or rejecting Time To Pay: Noting records - new page
DMBM803720 Time To Pay: Setting up Time To Pay: Self Assessment cases - new section on ‘One off payments’
DMBM804010 Time To Pay: Monitoring the arrangement: Monitoring Time To Pay - further information about Time To Pay Monitoring Offices
DMBM804200 Time To Pay: Monitoring the arrangement: Cancelling Time To Pay - new information about role of TTPMO
DMBM804210 Time To Pay: Monitoring the arrangement: Issuing cancellation letters - clarification of action required
DMBM900515 Noting the record: IDMS notes - best practice: New page added
DMBM900550 Noting the record: Recording verification checks: New page added.
DMBM900560 Noting the record: Recording bank details: New page added.