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HMRC internal manual

Debt Management and Banking Manual

From
HM Revenue & Customs
Updated
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Miscellaneous: Serious Organised Crime Agency (SOCA): SOCA - transfer to EIS

Request for transfer

A request that responsibility for a case be transferred from the local debt pursuit office to EIS will be made via the higher debt manager. If EIS request a case be transferred, the debt technical office should ensure that all debts are transferred as quickly as possible to ensure that no further local collection action takes place.

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

No debts outstanding

If no debts are currently local action EIS will request the BROCS record be transferred, so as the case can be made PLA at their office.

IDMS cases

Debt Management Offices should transfer all IDMS work items to EIS in the normal way following the procedures in DMBM685120.

ITSA cases

Debt pursuit offices should follow the procedures in DMBM685130.

Other debts

Class 1 National Insurance cases not accounted for by the debt technical office, for example cases transferred to the debt technical office from compliance should be transferred to EIS under cover of the IDMS300.

SAFE charges

SAFE charges (including National Insurance debts following a Section 8 decision) will be transferred to EIS by the local debt technical office who will receive the debt either on IDMS, or via the SAFE Local Action worklist.

Cases working with the DMTC

If IDMS confirms the case as working with the Debt Management Telephone Centre (DMTC) then EIS will send an e-mail to the DMTC detailing the name and reference number(s) of the case to be transferred.

Enforcement cases

Any EIS request for a transfer of non-judgment arrears should follow existing procedures as confirmed at DMBM685110.

Enforcement action commenced

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

However, if enforcement action has already commenced then a decision should be made on whether this action should continue or whether the case is transferred. There may be circumstances in which it is appropriate for the debt technical office to pursue a debt in a case where the SOCA have expressed an interest, for example:

  • where the debt is already in the hands of an auctioneer for sale or
  • with the court for execution of a judgment debt.

In these types of cases EIS will discuss each case with the debt technical office on its own merits, and will liaise with SCI as appropriate so as the best course of action is agreed by all parties.