Beta This part of GOV.UK is being rebuilt – find out what this means

HMRC internal manual

Debt Management and Banking Manual

From
HM Revenue & Customs
Updated
, see all updates

Time To Pay: Setting up Time To Pay: VAT cases

Debt on IDMS

When the debt is on IDMS you should use the IA function to set up the arrangement and produce an agreement letter.

If the payment by instalment indicator has been set you should remove this from VISION when setting up the arrangement on IDMS. If you do not subsequent debts will not be automatically pursued. You must also remove the PLAR signal on IDMS.

To unset the payment by instalment indicator

From the main VISION menu

  • go to date capture forms
  • go to 9 VAT 702 amend Instalment indicator
  • enter your office code, VRN and delete.

The indicator will be removed overnight.

Part of the debt on IDMS

Occasionally you may agree a TTP request where part of the debt is on IDMS and another part has not yet been advised to IDMS.

In these cases you should

  • set up an instalment arrangement for the debt that is currently on IDMS based on the agreed payments
  • do not create a new work item on IDMS for the new debt.

As the IA will not reflect exactly what has been agreed you should

  • inhibit letters when setting up the IA
  • issue a SEES TTP10 agreement letter manually and
  • capture this letter in EF where possible.

You must also make sure that you record an action history note detailing exactly what has been agreed.

Once the new debt is advised to IDMS

  • cancel the IA
  • link the new WI(s) to the existing debt and
  • create a new IA to reflect the agreement.

Debt not yet on IDMS

If the debt is not yet on IDMS

  • enter the details of the arrangement onto DTR notes and
  • set the payment by instalments indicator on VISION using the instructions below
  • do not add the debt to DTR or set up the TTP arrangement on DTR.

From the main VISION menu

  • go to 2 data capture forms
  • go to 9 VAT 702 amend Instalment indicator
  • enter your Office code, VRN and insert.

As you cannot use the IA function and produce an IDMS 7 TTP agreement letter you should

  • issue a SEES TTP 10 agreement letter manually and
  • capture this in EF.

As the payment by installment indicator is set IDMS will present the case for clerical review when the debt downloads from the VAT mainframe. When the case is reviewed on IDMS

  • set the arrangement using the IA function and
  • remove the payment by instalment indicator from VISION
  • remove the PLAR signal from IDMS.