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HMRC internal manual

Debt Management and Banking Manual

From
HM Revenue & Customs
Updated
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Pre-enforcement: consider the defaulter: deceased customers: probate / confirmation granted

Where probate/confirmation has been granted or letters of administration obtained, Customer Ops will:

  • note the details of the personal representatives on the appropriate computer systems
  • issue leaflet DP49
  • issue forms R27 or 920 as appropriate.

Form R27 may be accepted as an alternative to a SA return to the date of death and includes:

  • a formal repayment claim
  • information about the administration of the estate
  • details of income, tax and allowances to the date of death.

Form R27 may be accepted as an alternative to a SA return to the date of death. For more information see AP4381 and SAM90010.

Form 920 refers to the administration period and trusts.

In all other cases:

  • note the details of the personal representatives on the appropriate computer systems
  • liaise with Customer Ops if a completed form R27 has been received and if a SA return is required
  • write to the personal representatives for:

    • payment
    • returns
    • form R27 or 920.

And, as appropriate:

  • make every effort to obtain voluntary settlement (TSEM 7378 refers) and/or completed returns
  • do not send demand notes or warn of legal proceedings
  • in Scotland, lodge a claim against the deceased estate by advising the personal representative of the debt in writing; this must be done within six months of the date of death or recovery action against the personal representative may not be possible.