DMBM557040 - Debt and return pursuit: Child Benefit overpayments: introduction to CBO: overpayments requiring special treatment

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There are basic procedures for dealing with overpayments, unless the following circumstances apply.

• An overpayment of Guardian’s Allowance (GA) is possibly involved
• Official error is involved (see DMBM730020)
• The customer has died (see DMBM557210)
• The benefit has been received or cashed by an unauthorised person