Debt and return pursuit: Child Benefit overpayments: introduction to CBO: overpayments requiring special treatment
There are basic procedures for dealing with overpayments, unless the following circumstances apply.
- An overpayment of Guardian’s Allowance (GA) is possibly involved
- Official error is involved (see DMBM730020)
- The customer has died (see DMBM557210)
- The benefit has been received or cashed by an unauthorised person