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HMRC internal manual

Debt Management and Banking Manual

Debt and return pursuit: Machine Games Duty (MGD): Returned Letter Service (RLS)

There are address checks made when an MGD operator registers and so we expect RLS volumes to be very low. Debt-related RLS mail will be returned to the DMB Tracing Group in Cumbernauld to deal with.

There are local instructions in place for MGD RLS items.