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HMRC internal manual

Debt Management and Banking Manual

HM Revenue & Customs
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Debt and return pursuit: NIC: class 1 NICs: NICO cases - transfer to other office

Transfer to another DTO

If you have to transfer the case to another DTO, tell NICO that:

  • you have done so
  • confirm that the new office has responsibility for the case.

Transfer to EIS

If you have to transfer the case papers to EIS, then do so under cover of the IDMS 300.

If previous arrears have been transferred to EIS and are still not cleared, forward the NICO papers to EIS when you receive them. Tell the originating office in NICO you have done so, and EIS will acknowledge receipt direct to NICO.