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HMRC internal manual

Debt Management and Banking Manual

Debt and return pursuit: CIS: in-year and end-of-year process: exceptions at Newcastle

Identifying returns working with the CIS Team in Newcastle as exceptions

If a return is working with the CIS Team in Newcastle as an exception this will mean that the month may not finalised and the end of year status may be shown as Provisional.

To identify these, from the Returns tab:

  • select the return you wish to view by clicking the check box
  • select ‘Return details’ button.

You will see the Return details, check the subcontractor ‘Total deducted field’.

If this shows an unreadable field you will see XXXX instead of the amount: if the contractor has included a minus figure (this is also classed as an unacceptable field) you will see the minus figure.

Multiple returns for a return period that have not been cleared by the CIS Team in Newcastle will lead to the EOY status showing Provisional until the work items are cleared.

If you need to contact the CIS Team in Newry about an exception you should send queries by eForm to ‘NICEO PAYEmp EOY’.